FAQs

Change of mind returns will not be accepted. However, if you believe your item isn’t what was described, please contact me.

Custom made designs are welcome! Please contact me to recreate an item to suit your size or style, or even chat to me about designing something completely new and different. I love a challenge. All custom made items will be quoted separately. I am also happy to discuss partnerships if you would like to bring Diane Label into your business.

All purchases will be mailed via Australia Post regular service within 5 business days. If you would like express shipping or registered post with tracking, please contact me for a price. Shipping price includes packaging. All items are safely wrapped.